Speed-to-lead router for contractors
A lead fills out your form at 7:40 on a Tuesday night. Within a minute the right salesperson gets a text with the name, number, job type and town, and the customer gets a text back saying someone is on it. That's the whole tool. It costs $1,500 to $6,000, once.
How it works
Why owners buy it
Most shops don't have a lead problem. They have a lead-answering problem. In a secret-shopper test of 466 home service companies, 40 percent never responded at all.
Sources: Pro Remodeler response-time test, MIT and InsideSales lead response study, Google Local Services ranking factors
Already on ServiceTitan? ServiceTitan now has its own Speed to Lead feature. If you're on it, we'll tell you so in the audit instead of selling you this.
What you get
- Catches leads from your website forms, call tracking and Google Local Services in one place
- Picks the salesperson by job type, town or whose turn it is, then texts them the details
- Texts the customer back right away so they stop calling the next company on the list
- Nudges a manager if nobody has touched the lead after 10 minutes
- Writes one line per lead to a sheet or your field software so nothing gets lost
What it won't do
- It passes leads through and keeps no copy of your customer list
- Texts only go to people who agreed to texts on your form, and we add that consent line for you
- It doesn't replace a person. It gets the right person on the phone faster
Your first week
We map where leads come from
We sit down for an hour and list every place a lead can show up: forms, call tracking, Local Services, Angi, the after-hours line.
We set the rules
Who gets what. New system quotes to Sarah, anything in Johnston County to Dev, nights and weekends to whoever is on call. You approve the list.
We wire it and test it
We send test leads through every source and watch them land on the right phones.
It goes live
Real leads start routing. For the first month we check the log with you every week.
Questions
How fast is fast?
Under a minute from the moment the form is submitted or the Local Services lead lands. Texts go out as soon as the lead is read.
Do I need new software?
No. It works with the forms and call tracking you already pay for. If you don't have call tracking yet, see the lead capture setup.
Is texting customers legal?
Yes, with consent. We add a consent line to your forms so every text has permission behind it, which is what the federal texting rules (TCPA) require.
What happens when Google changes Local Services?
Google is moving Local Services Ads into Google Ads through late 2026, so lead hookups will need updating. That's exactly what a care plan covers.
Often paired with
Job profitability dashboard
Revenue against labor and materials for every job, pulled from Jobber or ServiceTitan plus QuickBooks.
$3,000–$8,000
Quoting calculator
Replaces the estimating spreadsheet so any salesperson builds a consistent quote in minutes.
$5,000–$20,000
Job and work order tracker
One screen with every job's stage, crew and next step, in place of the whiteboard or shared spreadsheet.
$5,000–$15,000Start with a $750 software audit
Two hours at your shop. A ranked fix list with prices. The $750 comes off anything you build.