fallslake (919) 000-0000Book a $750 audit

How lead routing works

From form to phone in under a minute. Here's the whole path.

Website form
Local Services
Tracked call
instant
RouterPicks the rep by job, town or turn
under 60s
Text to repName, number, job
Text to customerSomeone's on it
10 min
Manager nudgeIf nobody called

The first ten minutes of a lead

0:00Lead lands

Form, call or Local Services. The router reads it.

0:20Rep gets a text

Name, number, job, town, a call button.

0:25Customer gets a text

So they stop calling the next company.

10:00Manager nudge

Only if nobody has called yet.

Text to the salesperson
Text to the customer

Two texts do the work.

One to the right rep with a call button. One to the customer so they know you're on it.

40%of 466 home service firms never responded to a lead
~100×better odds calling in 5 minutes vs 30

Sources: Pro Remodeler, MIT / InsideSales

app.fallslakesoftware.com
Lead router screen with routing rules, sample data

You set the rules

  • By job type
  • By town or county
  • By whose turn it is
  • Nights and weekends to whoever's on call

Price and details

Questions

Is texting customers legal?

Yes, with consent. We add a consent line to your forms, which is what the TCPA requires.

Does it keep my leads?

No. It passes them through and keeps no copy.

What does it cost?

$1,500 to $6,000, once.

Start with a $750 software audit

Two hours at your shop. A ranked fix list with prices. The $750 comes off anything you build.